sales manager leadership skills

The Sales and Marketing manager brings all of these skills sets to bear on a daily basis as he or she responds to the ever changing conditions of the market. Approach a sales rep too aggressively or when their body language is telling you “now is really not a good time,” the meeting’s only heading in one direction…. to the sales rep they would explain why, for personal reasons a move to a different sales territory was absolutely necessary in order to continue working for your company. Charismatic leaders tend to be expressive, creative and intuitive. Luckily, if you're a sales professional looking for a new job in the near future, the U.S. Bureau of Labor Statistics predicts sales manager positions to grow 5 percent between now and 2024. Encouraging the Best From the Sales Team. Overall, being an effective sales leader is about motivating and getting the most out of your team. Effective feedback is about communicating a. message, clearly, to your salespeople based on performance-based data. 営業マネージャーの中には、マネジメント業務と自分の営業活動で日々追われ、リーダーシップについて考える時間が取れない方も多いです。今回は、営業マネージャーが身につけるべきリーダーシップの特徴やリーダーシップとマネジメントの違いについて解説します。 That’s because the skills required to be a successful sales rep (egotistical, overly competitive and perhaps a little selfish) often don’t translate well to management. Hearing is a passive action; an on-boarding of words without any real effort to discern what they mean. However, being specific isn’t going be enough on its own – you will also have to work on the message’s, Approach a sales rep too aggressively or when their body language is telling you “, the meeting’s only heading in one direction…. Sales Leadership Qualities #2 Feedback One of the fundamental skills of any sales leader is to provide feedback (both good and bad). A job search can be taxing no matter which industry you're in. They build rapport with their sales teams and express optimism. Home About Coaching Leadership Sales Management Resources Leadership 15 Essential Skills … Somebody who leads not just with the heart, but with the head too. It is one of the best skills to include to your sales resume. This means they have control over the attainability of their goals and a sense of empowerment in achieving them. When team morale is high there is a direct, positive correlation between loyalty and cooperation among salespeople with tangible economic benefits for your company. They do more leading and less micro-managing There are three key skills to managing salespeople effectively. 新規開拓営業を経験した後、eBook・セミナー・研修のコンテンツの作成に従事。 Assuming they are merely looking to take advantage of the situation and seeing as you have to rush off to another meeting with the board, you inform the sales rep you’ll get back to them to about it. A strong sample resume for Sales Manager emphasizes sales orientation, leadership, supervisory skills, managerial experience, and results orientation. Sales leadership qualities can be learnt, he says, but it takes time and investment. you can apply these personal experiences into your own sale leadership style. Feedback involves psychoanalysis (you are behaving like this because of your personal situation, divorce etc.). There is fine but subtle difference, I believe, that needs to be made between sales leadership skills and sales management skills. & 2. If you want to become a high impact sales manager, the type that consistently achieves great results with your sales team, you need to master key foundational management skills. One of the fundamental skills of any sales leader is to provide feedback (both good and bad). Before we get into exactly what these sales leadership qualities are, I want to first make it clear exactly what it means to be a sales leader. The key characteristics of a sales manager focus less on selling ability and more about the interpersonal skills that enable leadership. Do you live by them on a daily basis? An effective competence model must define what people should know, what they should be able to do, and what they should do habitually. They should be able to walk away from your meeting with a clear idea of what it is they did right (or wrong) and the impact it had on their performance. against their daily tasks and sales activity. Some of the most common complaints from sales reps are: As you would put in the the same pain-staking time and detail in analyzing your weekly sales report, so you should when giving feedback. Skills of the s sales manager 1. 3) Be an Effective Sales Manager The third part of the Law of Three is managing. Despite Your forget, and 2 months down the line your best sales rep leaves the company…. They should be able to walk away from your meeting with a clear idea of what it is they did right (or wrong) and the impact it had on their performance. Charismatic leaders tend to be expressive, creative and intuitive. If you can nail this specificity with your feedback you’ll find salespeople are a lot more susceptible and even motivated to adjust their behavior. with your feedback: discuss the exact body language, tone of voice and choice of words she used yet disarm her natural self-defense response to criticism. It will all depend on the particular situation of course, and you will have to make that judgement yourself as the sales manager. & 2. Who had the greatest impact on your early life and why? As every good manager, you have to possess a huge range of leadership skills, but there are specific abilities that are needed for a sales manager: Strong verbal and written communication skills. There are three key skills to managing salespeople effectively. A monthly digest of the latest ForceManager news, articles, and resources. Valuable leadership skills that employers look for in candidates for employment, examples of each type of skill, and how to show employers you have them. In addition to being able to sell, salespeople must have excellent communication, interpersonal, and customer service skills. First, … Now although leadership might come more naturally to some than others, by working on and improving these 4. any manager can turn sales leader no matter their background. The key characteristics of a sales manager focus less on selling ability and more about the interpersonal skills that enable leadership. 経営者から営業マンまで、ビジネス現場を理解したお役に立てる情報を発信。, Copyright © 2020 Digima all right reserved. Why then do sales leaders struggle when it comes to giving feedback? Your email address will not be published. It happens all the time: The top salesperson gets promoted to sales manager. They are attainable and 2). Depending on the size of a staff complement or the sales manager’s responsibilities, this may seem daunting. That’s why for me, being a successful sales manager (or sales leader) is about finding the perfect balance between both management skills and sales leadership skills. Here are 7 tips for a Sales Manager to be a good leader: 1. goals are a win-win for the entire organization. However, if you took the time to actively listen to the sales rep they would explain why, for personal reasons a move to a different sales territory was absolutely necessary in order to continue working for your company. How do you translate this into a leadership style? Of course this is just one example of how to learn from personal experiences when developing your own brand of. Our sales management practices assessment is based on the twenty two sales manager competencies summarised below. In an Indeed survey, 55% of employers cited asking about leadership skills in an interview as the most accurate evaluation of a candidate’s ability to succeed in a role ¹. One way to do this is to ask for their permission before providing feedback. There is fine but subtle difference, I believe, that needs to be made between, However, despite all the helpful material on. Whether you’re a sales rep looking for a new challenge or an account manager ready to take on Our sales management practices assessment is based on the twenty two sales manager competencies summarised below. Do you have a strong support team to lean on? So it is important to understand the overall strategy, the financial goals, the role of marketing and sales, the impact of leadership and the supply chain management process. Good listening skills also enables sales leaders to on-board different ideas and perspectives in tackling different problems. The course is a formally endorsed qualification by the Institute of Sales Management and upon attending the course you will receive the “Professional Sales Manager” certificate from the ISM. If you’re looking for sales manager training then this course will provide you with the sales management skills and leadership techniques to get your team performing. That is a lot to understand, but if you don’t then you will never become a great “all-round manager” . Share exactly what’s expected of them, how you’ll be measuring their performance, and rewarding them. It’s time to put theory into practice with this updated, 4-step sales strategy execution guide for sales managers and directors. Based on the most successful example resumes, most employers require The first thing to understand is that every situation is unique. Estefania, if you don’t mind I’d like to make an observation regarding the sales presentation you just gave to the team at Marmite, When asked about the specific advantages of our new product you rocked nervously from left to right and one instance, flirted with the truth about the product’s capabilities when being rolled out on scale, You also talked over the client when challenged on this particular issue making it seem as if you did not have a thorough understanding of the product’s capabilities.”, As I talk about this I’m aware of how uncomfortable it is. Nothing builds and sustains credibility like a sales manager who leads by example. The average salary for a Retail Sales Manager with Leadership skills in Australia is AU$70,830. Sales managers must optimize sales team performance by emphasizing the use of SMART (specific, measurable, attainable, realistic and timely) goals. Leadership Development Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview. There are probably a dozen management skills a sales leader should have at his or her disposal. The Definitive 4-Step Sales Strategy Execution Guide, The #1 B2B Sales Strategy Explained Step by Step, How to Build a Sales Strategy Plan for Your Business, ForceManager and ERISApedia launch ForceManager 5500, 4 Ways Sales Teams Can Secure Their Data While Remote, Team of Warriors | ForceManager Behind the Scenes, 10 Best Practices for Insurance Sales Teams, ForceManager participates in the creation of ‘Asistencia COVID-19’ App. It happens all the time: The top salesperson gets promoted to sales manager. Some sales managers neglect coaching selling skills because they don’t know how. Knowledge of buyers’ psychology. A robust list of the essential skills you need to be a good manager and some tips for developing these skills. This means they have control over the attainability of their goals and a sense of empowerment in achieving them. For example, imagine a member of the sales team grabs you after a meeting and requests a change in territory. Land a new or better job with our writing guide. Not only does it help managers coach their sales reps and. However, being specific isn’t going be enough on its own – you will also have to work on the message’s delivery. Of all the different professions out there sales is probably the most difficult when making the transition from a front-line role into management. Once you have written down a few answers to the questions above, mull them over and think about. If it’s a more aggressive profile they understand the need to take a more passive, neutral stance. Unlike the specific sales management skills, these sales leadership skills are more subjective in nature and driven by your actions and attitude. Without a … If there is a festering issue between yourself and a salesperson (or between two reps on your team) then you would do well to deal with it as soon as possible. Does that mean sales reps don’t make great sales leaders? Rather than “doing it themselves,” they teach and coach others how to do it, enabling the sales efforts of others. Sales Results The sales leadership job is one of the toughest in business today. The good news is that means it’s completely within your power to affect positive change within your team. They are able to adjust the tone of their message to suit the audience they are speaking to. I am going to focus on a couple of key areas. Part of being an effective sales manager—and leader—is showcasing your values and clearly articulating your priorities to your team members. Required fields are marked *. This B2B sales strategy provides an in-depth understanding of a customer's business, enabling sales teams to align solutions with actual needs. 3) Be an Effective Sales Manager The third part of the Law of Three is managing. True listening requires concentration and focus; going beyond audio cues and processing body language, verbal communication and non-verbal communication to better understand what a person is really trying to say. 2  Types of Sales Skills In fact, the best sales teams are most often led by someone who is more like a sales coach than a sales manager . none of it seemed to delve into the actual sales leadership qualities that stood out amongst the successful managers I’d worked under in the past. Job DescriptionWSYX ABC6, WTTE FOX28, WWHO CW in Columbus, OH is looking for a strong Sales Manager to guide our sales efforts. For example, you may have experienced a random act of kindness from a complete stranger as a child. Now because there are endless possibilities as to why your team is unhappy (lack of communication, distrust in management, no guidance, contract dispute etc.) This is because salespeople respect authenticity. Of course this is just one example of how to learn from personal experiences when developing your own brand of authentic sales leadership. Sales managers who have the skills, tools, documents and confidence to effectively lead their team to drive results into the future. Now although leadership might come more naturally to some than others, by working on and improving these 4 sales leadership qualities any manager can turn sales leader no matter their background. But it does mean that sales leadership qualities will probably (not all successful sales reps are egotistical copies of Jordan Belfort…) have to be learned, rather than developed. Consequently, from the client’s point of view Estefania came across as hesitant, unsure and even discourteous in the manner in which she responded to their questions. They must learn to identify which activities yield top results given their time investment. However, despite all the helpful material on how to do a sales forecast, sales pipeline management best practices and understanding the importance of sales reports none of it seemed to delve into the actual sales leadership qualities that stood out amongst the successful managers I’d worked under in the past. Those that stay tend to be less motivated or driven to achieve their objectives. will probably (not all successful sales reps are egotistical copies of Jordan Belfort…) have to be learned, rather than developed. Of course it doesn’t – you are going to find it difficult to earn respect from the rest of the team if you haven’t “been there” and “done it” yourself. Examples of good communication skills are active listening skills, body language techniques, positive and patient person and more. Referencing this sales management resume sample can help you write your own highly effective resume. Since they’re directly related to understanding, helping, and influencing other people, soft skills are the keys to a successful sales career. When asked about the specific advantages of our new product you rocked nervously from left to right and one instance, flirted with the truth about the product’s capabilities when being rolled out on scale (specificity). In other words, the biggest factor is you. Despite Sales professionals will listen to the feedback, advice and guidance of a manager they respect and disregard one they do not. On some level, almost all leadership skills are soft skills, as are all social skills. Sales Leadership Qualities #1 Leadership Style, Somebody, as Bill George states in his HBR study. They sometimes neglect daily operations. As you develop leadership skills, you’ll likely use different processes and methods to achieve your employer’s objectives and meet the needs of the employees who report to you. And one of the most important sales leadership qualities sales managers have is the ability to gain trust through their actions and words, through honesty, through respect, and through integrity. Sales managers are too vague with their feedback. On some level, almost all leadership skills are soft skills, as are all social skills. A robust list of the essential skills you need to be a good manager and some tips for developing these skills. The success or failure of a business and the ability of a business to grow in an Your sales rep (Estefania) delivered a new product pitch to an existing client. Not only is the sales manager required to create and maintain a lead qualification process and a sales process, train sales people, deliver reviews, track sales metrics, create sales forecasts, implement performance plans, and embody company culture, but he must also lead the sales team. When I made my way through the ranks into sales management I read a whole host of books, podcasts and recommended leadership seminars to prepare me for my new position. Subscribe to our newsletter to receive sales tips and strategies straight to your inbox. そこで培った営業とマーケティングの知見を生かし、「セールスハックス」の運営に取り組む。 Good leaders Examples of good communication skills are active listening skills, body language techniques, positive and patient person and more. True sales effectiveness requires creating and building manager skills and a management culture that adds value to the salesforce. Sales is a mentorship-based profession, and a key differentiator of great sales leaders is their ability to dispense tactical sales advice and add value during customer meetings. The average salary for a Retail Sales Manager with Leadership skills in Australia is AU$70,830. Amazing new features available for iOS 14 – Learn more. So, what should you have done differently here? You also talked over the client when challenged on this particular issue making it seem as if you did not have a thorough understanding of the product’s capabilities.”, “As I talk about this I’m aware of how uncomfortable it is (acknowledge uneasiness) however this is an area that needs addressing.”. This is why the best sales leaders are generally great listeners too. Whether you’re a sales rep looking for a new challenge or an account manager ready to take on This helps them discover creative, more effective solutions that would have otherwise been impossible to uncover. Write a compelling sales manager resume objective or sales manager resume summary that shows your achievements on the skills mentioned in the job ad Create an achievement focused work history that shows your leadership, planning, and sales skills expected with your employment level, whether you’re a sales manager, regional sales manger, or national sales manager Skills of the Sales Manager 1.Communication Skills 2.Organisation Skills 3.Time management Skills 4.Analytical/problem solving Skills 5.Team building Skills 6.Initiative Skills 7.Motivate others Skills 8.Leadership Skills 営業チームを管理する役割を担う営業マネージャー。中にはマネジメントを行うかたわら、自らも営業目標を持つ「プレイングマネージャー」の方も多いのではないでしょうか。マネジメント業務と自分の営業活動で日々追われ、チームを率いていくリーダーシップについて考える時間の取れない方も少なくないかも知れません。, このように見過ごされがちなリーダーシップですが、リーダーシップにはチームメンバーのモチベーションを高め、チーム全体の成果を上げる効果があります。営業チームには欠かせないものなのです。, 場合によっては「自分にはリーダーシップを身につけられるような資質はない」と思われる人もいるかも知れません。しかし、ピーター・ドラッカー氏は「リーダーシップは資質に依存しない」と述べています。真摯に取り組む姿勢さえあれば、リーダーシップは身につけることができるものです。, 本記事では、営業マネージャーが身につけるべきリーダーシップについて解説します。営業チームに欠かせないリーダーシップに対する認識を深めて、営業チーム全体の成果を拡大につなげましょう。, 営業におけるリーダーシップとは、企業の目標を達成するために自ら進んで働き、他の営業マンも導く能力のこと。営業チームの目標を明確にし、チームのモチベーションを維持させる働きもリーダーシップには含まれます。これらを総じてリーダーシップは「組織を率いる能力」とも呼べます。, チームの中にリーダーシップをとれる人がいることで、営業マンの士気は高まり、目標達成のためにチームは一丸となります。逆に、リーダーシップをとれる人がいなければ、営業マン同士の心はバラバラになってしまいます。, それはちょうど、キャプテンのいない野球チームのようなものです。目標や目的といったビジョンが共有されず曖昧になってしまい、期待している成果が得られなくなってしまうでしょう。, リーダーシップが特に必要とされるのは「組織全体が新しい目標に向かって進む時」や「組織が停滞している時」です。組織や営業チームを変革する際には、チームを牽引する力のあるリーダーシップが求められます。, リーダーシップとマネジメントは混同されがちですが、「リーダーシップ論」の著者ジョン・P・コッター氏によれば、両者は全く異なると言います。両者はどのように違うのでしょうか。, まず、マネジメントは組織を機能させるために行われる行為のことを指します。マネジメントを行うマネージャーは、組織の持つ経営資源を効率的・効果的に活用し、組織の目標達成を目指します。そのため、マネージャーには管理調整能力が求められます。, 一方、リーダーシップは長期的で新しいビジョンを提示・共有し、メンバーのやる気やモチベーションの向上を図ります。リーダーシップを発揮するリーダーは、自分が率先して働くことでチームのメンバーに影響を与え、チーム全体を牽引します。そのため、リーダーには人間的な魅力や影響力が求められるでしょう。, このように大きく分けるとマネジメントは、「効率よく、かつ確実に組織を運営する」役割を担い、リーダーシップは「変革を推し進める」役割を担います。言い換えるとマネジメントは組織を管理する「守り」の役割、リーダーシップは組織を目標に向かって進める「攻め」の役割だとも言えます。, 営業マネージャーが備えておくリーダーシップの特徴の一つとして、明確な目標やビジョンを持っていることが挙げられます。リーダーが目標やビジョンを掲げ、営業マンたちにわかりやすく共有することで、初めて営業マンたちはどう行動したら良いか考えることができます。目標が魅力的でわかりやすいほど、営業チームの結束力は高まることでしょう。, 逆に、目的が明確に設定されなかったり、上手く伝わらなかったりすれば、リーダーに誰もついていくことができず、チームは空中分解を起こしてしまいます。そのため、目標やビションを明確にし、共有することはリーダーシップに欠かせない要素のひとつだと言えます。, 営業メンバーを巻き込むことも重要です。いくらリーダーが一人で目標達成のために働いても、一人の力には限界があります。営業メンバー全員のやる気がなければ、目標達成は叶わないでしょう。, そのため、リーダーは営業メンバー一人ひとりに自らの目標に共感してもらえるよう働きかける必要があります。営業メンバーそれぞれによってアプローチは異なるかも知れませんが、目標達成のための動機付けを行うことによって、営業メンバーを巻き込むことができます。リーダーシップにとって大切なのは、このようにメンバー各人が主体的に働くよう、促すことなのです。, フィードバックが的確であることもリーダーシップの特徴の一つです。リーダーは営業チームのメンバーに対してフィードバックを行い、目標達成のための行動を促す必要があります。例え十分な結果が出なかったとしても、丁寧かつ具体的な行動を起こしやすいフィードバックを行うことで、メンバーは再度目標達成のためにまい進することができるでしょう。, フィードバックを行う際には、まず営業メンバーの努力しているところや長所を認めることが大切です。そうすることによって、営業メンバーはフィードバックを受け入れやすくなります。, さらに、相手の実力より少しレベルが高い仕事を与えることで成長を促すことができます。また、褒めるときや叱るときの最適なタイミングを見極めることもリーダーシップには求められます。, リーダーが動かずして営業チームのメンバーを動かそうとしても、営業メンバーは当然動きません。誰よりもリーダーが先んじて動き、成果を出すことによって営業メンバーは「この人についていきたい」「自分も頑張らないと」と影響を受けるものです。, 営業メンバーは、営業マネージャーが思っている以上に、常にリーダーのことをよく観察しています。やりたくない仕事や、面倒なトラブルが起きた時もリーダーがリーダーシップを発揮し、率先して対応することで、営業メンバーからの信頼を得ることができるでしょう。, 営業マネージャーがリーダーシップを向上させていくためには、どのような方法があるでしょうか。まずは、先に挙げた4つのリーダーシップの特徴を意識することが重要です。, 「明確な目標やビジョンを持っている」「営業メンバーを巻き込む」「フィードバックが的確」「行動力がある」。これらはどれも意識していないと持続することができません。常日頃から自分ができているか確認しておく必要があります。, また、部下から率直な評価を聞いて、現状の自分と理想の自分のギャップを確認しましょう。上手くリーダーシップを取れていると思っていても、空回りしていないか現場の声を聞くことは大切です。いつでもメンバーから意見を聞けるような状態でいられるように、普段から部下とコミュニケーションをとることが大切です。さらに、機会があればリーダーシップを向上させられる外部研修を受講するのも効果的です。, 営業チームにおいて、リーダーシップを発揮できている人。それは、自分のことよりもチームやメンバーのことを考えて行動できる人です。, そのため、今までの慣習やルーティンとなった業務、職場環境を見直し、メンバーにとって働きやすい環境を作ることもリーダーシップの役割の一つだと言えるでしょう。新しいものを柔軟に取り入れることもリーダーには求められます。, また、メンバーと同じ目線で話ができることもリーダーシップにおいて重要なことです。そうすることによって「この人についていきたい」とメンバーは信頼を置くことでしょう。逆に、自分の思いつきや、勝手な考えでメンバーを振り回し、スタンドプレーに走るリーダーは信頼を失います。リーダーシップを発揮したいと思うなら、周りをよく見るようにしましょう。, 「デジタル時代の「売上げ拡大戦略と実行」ガイドブック」営業チームにおける明確な目標の設定方法や、目標を達成するための戦略を実行に落とすための方法を紹介しています。リーダーシップを発揮して、強い営業チームづくりを行うためにも、ぜひ参考にしてみてください。, 中央大学商学部を卒業後、2016年に新卒で株式会社コンベックスに入社。 Your email address will not be published. The list of associated skills is lengthy, but the good news is that so are the circumstances under which you can apply those skills. Recruits may also struggle to win the trust of colleagues if they lack credibility, particularly if they have been brought in to lead a sales team. Giving “negative” feedback is never an easy thing to do, but by making sure you: You can defuse a potentially explosive situation and offer receptive, actionable feedback that will positively affect your salespeople’s performance. Overall, being an effective sales leader is about motivating and getting the most out of your team. Your experiences, values and motivations will be unique to you, meaning only you can find the context with which they make an impact on your team. This happens to be the top performer on your team who, as a result, just received a substantial financial bonus for their efforts. Write a sales manager resume that showcases your unique skills, abilities, and professional achievements. 3. Look beyond the tasks in your job description. As the So it is important to understand the overall strategy, the financial goals, the role of marketing and sales, the impact of leadership and the supply chain management process. Different leadership styles in sales management. Many sales reps end up leaving their previous organizations due to a lack of education opportunities and career advancement. Not only will this help boost morale and performance, but also show you are invested in their professional development. (or sales leader) is about finding the perfect balance between both management skills and sales leadership skills. One of primary causes for low morale in a team is simply a lack of direction. Management Skills. Based on the most successful example resumes, most employers require Remember, you have to be specific with your feedback: discuss the exact body language, tone of voice and choice of words she used yet disarm her natural self-defense response to criticism. What are your intrinsic and extrinsic motivations? This position requires an individual who possesses strong leadership skills who can direct a Boosting Sales employees: Your Sales employees are the biggest asset of an organization. Therefore directors, managers and team leaders must discover who the unhappy sales reps are, uncover the problem and formulate a strategy to improve their morale. Measured against their daily tasks and sales activity. By creating an environment where your sales team feels comfortable in approaching your for advice, feedback or support with their work. As every good manager, you have to possess a huge range of leadership skills, but there are specific abilities that are needed for a sales manager: Strong verbal and written communication skills . Sales is a mentorship-based profession, and a key differentiator of great sales leaders is their ability to dispense tactical sales advice and add value during customer meetings. This is also one of the top qualities of a master closer and the only one that can’t be taught. Try to brainstorm ideas and commit to doing work that goes beyond the daily routine. What you do need to do is commit to understanding yourself. The first mistake was to assume the sales rep was trying to take advantage of you and their current situation (coming off the back of a successful quarter). Write a compelling sales manager resume objective or sales manager resume summary that shows your achievements on the skills mentioned in the job ad Create an achievement focused work history that shows your leadership, planning, and sales skills expected with your employment level, whether you’re a sales manager, regional sales manger, or national sales manager 2  Types of Sales Skills Was there a particular experience you went through? To do that try asking yourself some of the following questions: Once you have written down a few answers to the questions above, mull them over and think about how you can apply these personal experiences into your own sale leadership style. Has there ever been a situation where commiting to these values put you under severe stress? They sometimes neglect daily operations. The organization soon discovers, however, that the skills and perspectives that made this person a top salesperson are not contributing to success as… Consequently, from the client’s point of view Estefania came across as. Skills of the s sales manager 1. The more people talk, the biggest asset of an organization listen to the office after a! Active listening skills also enables sales leaders are generally great listeners too you want team. Primary causes for low morale in a team is low some level, Almost all skills! Jordan Belfort… ) have to be made between sales leadership qualities # 1 leadership style why do. 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